Sales and After sales Service
In MATbionics Company, all kinds of advanced rehabilitation equipment, sports equipment, physiotherapy equipment, hydrotherapy equipment, medical equipment , etc . can be designed and produced for use in hospitals, physiotherapy centers, hydrotherapy centers, sports centers , etc .
You can send your request by contacting the factory or sales unit, WhatsApp or email, and also in order to getting technical and specialized advice to equip rehabilitation clinics (physiotherapy, occupational therapy, hydrotherapy, sport medicine, etc.) with the most modern equipment in the world with the clinic space.
In order To send your purchase request and also getting technical and specialized advice to equip rehabilitation clinics (physiotherapy, occupational therapy, hydrotherapy, sport medicine, etc.) with the most modern equipment in the world with the clinic space., you can apply through the factory phone number, sales unit, WhatsApp or company email.
Due to the fact that maintenance management, repair and supply of spare parts and resolving customer complaints are necessary for the continuation of services provided in the medical field, the technical support unit is at the service of customers on a daily basis , MAT bionics Company is always by the side of its customers.
Warranty service and After-sales Support:
Remote support: In case of any of problem related to the device and need for the technical support to solve user problems, please call +989932778737 or contact us via WhatsApp and company email. .
In-person support: In cases where users’ problems can not be solved by Remote support, the technical experts of this unit will be sent to the customer’s place and will fix the system problems.
Repair or replacement of parts: All parts of the products in the warranty period, whose depreciated parts are introduced, are repaired or replaced by this unit for free. equipments will be delivered to the customer after final service and testing and ensuring that the defect is resolved. .
Periodic review: our experts are committed to perform maintenance services periodically for the systems used by customer, to identify, announce and eliminate possible defects in the products in order to enable their optimal use.
Other support services: user training, review and reporting of problems with peripheral systems, and our other services, which are provided to customers in coordination with the sales unit.
Warranty conditions: All products of this company have one-year warranty and 10 years after-sales service.